At Times Money, we spend an awful lot of time telling you about poor service, rip-offs and other reasons to be generally unhappy with financial services in the UK. Add to that miserable macro-economic tales of property market downturns, rising living costs and debt problems, and you suddenly have a strong case for emigration.
But it can't all be that bad, can it?
Occasionally, just maybe, you might receive exceptional service that restores your faith in humanity. Maybe a fleeting sensation of kinship and understanding between you and a call centre assistant in Dundee made your day. Perhaps your bank graciously and quickly refunded a charge, and gave you a bit extra on top. Or what if you actually received an apology for something without having to badger some poor customer services lackey for months beforehand?
Whatever the reason, we want to know about the best service you have ever received, and give credit where credit is due. Tell us your good news, below.
Recent Comments